Bell

Email: replayrecordsparis@gmail.com

Article 1 - Definitions 

"Customer": designates any person who purchases the product (s) through the site

"Order": designates the consistent process for the customer to select the product (s) he wishes to buy and have been delivered 

"Part (s)": designates (nt) individually or jointly replay records and/or the customer 

"Product (s)": designates (nt) the product (s) available for sale on the site 

Article 2 - Purpose of the GTC and version in force 

 2.1. These general conditions of sales (hereinafter "CGV") are to define the conditions and terms according to which customers can place their orders on the site.

2.2. The GTC govern relations between replay records and customers. Any customer undertakes to respect, without restriction or reserve these CGV, whether or not he proceeds to an order.

 2.3. The GTC are notified to customers who must accept them before any order on the site. 

Replay Records reserves the right to modify, at any time and without notice, these CGVs in particular to take into account any legal, jurisprudential and/or technical development. 

To be informed of these possible modifications, Replay Records advises customers to reread the CGV of the site regularly.

The prevailing CGV version is the latest version available on the site.

2.4. The GTC applicable to the order are those accepted by the Customer when he placed his order. Each new order requires acceptance by the customer of the GTC in force, which the latter recognizes and accepts.

2.5. The Customer declares that he has obtained from Replay Records, prior to his order, all the information on the products and the delivery methods. He expressly recognizes being solely responsible for the choice of products and their adequacy to his needs.

2.6. The customer must be a duly represented legal person or a major natural person with legal capacity to place an order on the site. If necessary, he guarantees that he obtained authorization from his legal representative to place an order, which he recognizes and expressly accepts. 

Article 3 - Presentation and availability of products 

3.1. The customer is informed that Replay Records strives to present and describe the products as precisely as possible. However, subject to providing a faithful presentation of the essential qualities of its products, Replay Records cannot guarantee the exhaustive communication of all the characteristics of each product.

If the customer wishes to receive an additional information about a product, he is invited to contact customer service at the following address: replayRecordSparis@gmail.com which will provide their best efforts to provide them with any useful precision within a period of time reasonable.

The Customer declares that he is fully aware of the provisions of this article, and already accepted expressly not to engage the responsibility of Replay Records as such, subject to the application of the imperative legal provisions. 

3.2. The products are offered for sale, unless indication of particular duration, as long as they appear on the site, and within the limits of available stocks. 

Article 4 - Product price  

4.1. The prices of the products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), excluding costs including delivery, postage and transport.

The total amount due by the Customer is indicated before validation of the order, and the detail of the costs is recalled in the confirmation email of the order.

4.2. Replay Records reserves the right to modify its prices at any time, without notice. 

The price invoiced to the customer corresponds to that displayed on the site at the time of his order.

 

 

Article 5 - Order 

 

5.1. Navigation on the site is possible without obligation to purchase.

 

5.2. To place his order, the Customer must fill out his virtual basket by selecting the desired product and communicating personal data, in particular his name, first name, email address, postal delivery address.

 

The customer can only order one copy of each product offered on the site.

The customer is required to provide full, up -to -date and loyal information. The Customer is informed that some of the information requested is compulsory for the proper execution of the order he has placed, which he recognizes and expressly accepts. The responsibility of Replay Records cannot be engaged in the event of impossibility of delivery or a delivery error, following erroneous or incomplete information communicated by the Customer.

5.3. The order is validated once the payment has been fully made and received by Replay Records.

Once the order was validated, Replay Records will send a first email containing the summary of the order information and the invoice corresponding to the email address indicated by the Customer when ordering.

The Customer is advised to record and keep the confirmation email and the corresponding invoice.

Once the order is ready to be sent, Replay Records will send a second email informing the customer of sending his order, with the information concerning the tracking number of his order.

5.4. Replay Records undertakes to honor validated orders, within the limits of available stocks.

In the event of unavailability of one or more products after placing the order, the customer will be notified by email and replay records will reimburse the amount corresponding to the unavailable product (s).

In any event, Replay Records cannot be held responsible for any damage suffered by the Customer, or held at any damage.

5.5. Any modification of the order by the Customer after the confirmation of the order is subject to the prior acceptance of Replay Records, and may give rise to additional invoicing.

Replay Records reserves the right to refuse any order for legitimate reasons and more particularly if the quantities of products ordered are abnormally high for a customer with the quality of consumer.

Article 6 - Payment 

Payment of products by the customer is made in euros by means of a bank card via the secure platform of the Stripe payment provider, which the customer recognizes and expressly accepts. The Customer guarantees Replay Records that he is fully authorized to use the bank card for the payment of his order. Replay Records cannot be held responsible for any fraudulent use of the bank card used for the payment of products by the customer.

The payment terms are specific to the platform of the Stripe payment provider, and are independent of REPLAY Records, which does not intervene in any way in the use of said service.

All the conditions and terms related to payment via the Stripe payment solution, are governed by the general conditions of use of this service, accessible to the address https://stripe.com/fr/legal#translation, which applies concomitantly to these GTCs. Replay Records cannot be held responsible for any malfunction occurring on the Stripe payment platform. By accepting these, the Customer also agrees to be linked to the general conditions of use of Stripe, accessible to the aforementioned address. These can be subject to changes in Stripe only.

Article 7 - Delivery 

7.1. Once the order has been validated, and subject to the availability of stocks, the product will be delivered to the customer by Colissimo in the form of a follow -up package.

The order tracking number will be communicated to the Customer by email when sending their order.

7.2. The delivery costs will be specified, all taxes included, during the order process and must be accepted by the Customer at the time of the validation of the order.

It is expressly specified that the amount of delivery costs may vary depending on the product delivery territory, which the customer recognizes and expressly accepts.

7.3. The Customer is advised to keep the tracking number, and regularly follow the evolution and delivery times of his order until receipt with the package number of his order from the address from the address https://www.laposte.fr/outils/suivre-vos-envois.

Pursuant to article L. 216-1 of the Consumer Code, the parties agree that the products will be delivered within the deadlines specified during the product order process.

Delivery times include the preparation and shipping of the order, as well as the delay in the delivery of products to the delivery point (postal address of the customer).

7.4. In the absence of indication of a delivery time for the products, Replay Records undertakes to deliver them within a maximum period of 30 (thirty) days from the validation email of the order sent to the Customer by Replay Records .

7.5. Replay Records makes its best efforts to indicate precise delivery times.

However, Réplay Records using external service providers (transporters, post office services, etc.) for the delivery of products, Replay Records is fully dependent on these third -party providers. The delivery times indicated on the site can thus be impacted due to the providers without replay Records being responsible for these delays in the routing and the consequences which could result from it.

7.6. The transfer of risks and liability relating to the products is carried out upon receipt of the products by the customer. From this date, the Customer will be the sole and only responsible for it, as well as their use and all consequences likely to result from it.

The customer undertakes to regularly check the statement of monitoring his order on the site https://www.laposte.fr/outils/suivre-vos-envois, and to receive your order without delay from its delivery. Replay Records cannot be held responsible in the event of theft or degradation of the product once it is delivered.

Article 8- Complaints- Information 

 Any complaint or request for information relating to these GTCs, an order or a return must be sent to customer service by email at the following address: replayRecordSparis@gmail.com Replay Records will make its best efforts to provide any useful precision as soon as possible. 

Article 9 - Right of withdrawal 

9.1. In accordance with the provisions of article L.221-5 and articles L.221-18 and following of the Consumer Code, the Customer is informed that he has a period of 14 (fourteen) free days to withdraw himself , without having to motivate your decision, from receipt of the product ordered on the site.

In the event of delivery of the products by the delivery method in point-relating, the right of withdrawal shortly from the reception of the property by the relay point.

In accordance with article L.221-19 of the Consumer Code:

• The day of receipt of the product is not counted within 14 (fourteen) days;
• The deadline begins to run at the start of the first hour of the first day and ends at the end of the last hour of the last day of the deadline;
• If the deadline expires on a Saturday, a Sunday or a holiday or a holiday, it is extended until the first next working day.

After this period, no withdrawal request will be taken into account by Replay Records

9.2. If the Customer wishes to exercise his right of withdrawal, he must inform Replay Records by email (replayrecordsparis@gmail.com), indicating the following information: Last, first name, customer address, order number, date of the order, date date delivery, reference (s) of the product (s) concerned (s).

The customer must then return the product to the new condition, in his initial packaging and packaging, accompanied by the copy of the corresponding withdrawal declaration and a copy of the invoice of the corresponding order, to the address communicated by Replay Records.

Product return costs are the responsibility of the customer. The customer is advised to choose a mode of transport with tracking number. Indeed, Replay Records cannot be held responsible for the loss, theft or damage that could undergo the products returned during their transport. 

9.3. The customer is informed and expressly recognizes that any incomplete, damaged, damaged, used, sali product, or whose label would have been removed or deteriorated, will not be taken up, exchanged, reimbursed. 

9.4. In accordance with article L. 221-28 of the Consumer Code, the customer is informed that the right of withdrawal cannot be exercised on orders in particular on:

• the supply of products that have been unsealed after delivery and cannot be returned for reasons of hygiene or health protection;
• the supply of products made or clearly personalized according to the customer's instructions;
• The supply of products likely to deteriorate or expire quickly.

9.5. If the products may be the subject of the right of withdrawal, replay records the customer at the latest within 14 (fourteen) free days from the date of receipt of the returned product.

The refund will be made by transfer of the corresponding sum on the account attached to the bank card used by the customer when ordering.

Article 10 - Intellectual property

Without this list being exhaustive, the Replay Records brand as well as its derivatives, the logos, the graphic charter, the layout, the information, the presentation and the content of the site, are the exclusive property of Replay Records.

 Systems, software, structures, infrastructure, databases and content of all kinds (texts, images, visuals, music, logos, brands, databases, etc.) relating to the site are also protected by all intellectual property rights or Rights of producers of databases in force, of which Don Dada is the only holder or holding rights. All disassembly, decompulations, decrypts, extractions, reuses, copies and more generally, all acts of reproduction, representation, diffusion and use of any of these elements, in whole or part, without the authorization of replay records are strictly prohibited and may be the subject of legal proceedings.

Any reproduction or representation, total or partial, of the site or elements composing it, such as brands, logos, graphic charter, layout, information, presentation and content of the site, without this list being limiting, is prohibited.

 Registration on the site does not carry any transfer of intellectual property rights for the benefit of the customer. Replay Records agrees with the Customer a right of access and consultation of the site only, under the conditions and terms provided for in these GTC.

Article 11 - Guarantees 

In accordance with the provisions of the Consumer Code, the products sold on the site benefit from the legal guarantees described, allowing customers to return defective and non -compliant products without cost. 

11.1. The guarantee of hidden defects (articles 1641 and following of the Civil Code)

In accordance with articles 1641 and following of the Civil Code, Replay Records is held from the guarantee due to the hidden defects of the products sold making them unfit or significantly affecting the use for which they are intended.

As part of the legal guarantee of hidden defects, the customer can either: 

• Bring an action on the basis of a hidden defect within two years from the discovery of the vice;
• Ask Réplay Records the reimbursement of the entire product price concerned, or only part of the price of the product if the customer decides to keep it.

11.2. The legal guarantee of conformity (articles L.217-4 and following of the Consumer Code)

In accordance with articles L.217-4 and following of the Consumer Code, Replay Records is required to deliver products in accordance with the order of each customer, namely (i) products corresponding to the description given by don Dada, (II ) Products with the qualities that the customer can legitimately expect having regard to replay records. 

As part of the legal guarantee of conformity, the customer can either:

 

• Inch an action on the basis of a lack of conformity within two years from the delivery of the product, it being understood that any lack of conformity appearing within two years of delivery is deemed to have existed from the delivery ;
• Ask Réplay Records the reimbursement of the price of the product concerned, or the exchange of the product for a product in accordance with its order if possible.

 

Article 12 - Limitation of liability 

12.1. The customer acknowledges that its use of the site is done at their own risk. The site is provided to it "as it is" and is accessible without any guarantee of availability and regularity. Replay Records will make its best efforts to make the site accessible 24 hours a day, seven days a week, except in case of force majeure or an event outside the control of replay records and subject to maintenance periods, possible, breakdowns, Technical vagaries linked to the nature of the network, the high frequentation of the site, acts of maliciousness or any damage to hardware or replay Records software. Replay Records can in no case be held responsible due to an interruption of all or part of the site regardless of the cause, duration or frequency of this interruption. The site has the technology necessary to date for its access and use, the presence of possible viruses or other harmful elements, introduced by any means or by any third party, which can produce alterations in the customer's computer systems cannot be excluded. Replay Records offers no guarantee, explicit or implicit as to the operation of the site, in particular any technical problem that could arise. Replay Records reserves the right to modify, at its discretion and unilaterally, at any time and without prior notice, the site configuration, the services or content offered, such as the right to eliminate them, limit, suspend or Prohibit access, provisionally or permanently.

12.2. The responsibility of Replay Records under the obligations of these GTCs cannot be initiated in the event that the non -performance of its obligations is attributable to the fact of a third party even if it is predictable, to the fault of the customer, or to the occurrence of an event of force majeure as defined by the French courts and article 1218 of the Civil Code.

12.3. The Customer undertakes to make the use of products in accordance with the nature of these. Consequently, Replay Records cannot be held responsible in the event of non -compliant use of products by the customer or a third party. 

Article 13 - Various provisions

13.1. Non-validity

 If one or more stipulations of these GTC are held for non -valid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will keep all their strength and their scope.

13.2. Non-renunciation

 The fact for one of the parties not to take advantage of the other part of a breach of any of the obligations referred to in the GTC cannot be interpreted for the future as a waiver of the obligation in question. 

13.3. Mediation.

In the event of a dispute relating to an order, the Customer must contact Replay Records in priority, in order to find an amicable solution, by email at the address replayrecordsparis@gmail.cOM

In the event that no amicable solution could be found, the customer can use free of charge at the Paris Mediation and Arbitration Center (CMAP), 39 avenue Franklin D. Roosevelt 75008 Paris, in the year following the last approach from the customer to replay records.

 The customer can enter the CMAP for the amicable resolution of his dispute with Replay Records, either: 

• via The form available to it on the CMAP website to the address: www.mediator-conso.cmap.fr ;
• by email to the address: consumption@cmap.fr;
• By post to post: CMAP - Consumer Mediation Service, 39 avenue Franklin D. Roosevelt, 75008 Paris.

The mediator's referral can only intervene after the customer has carried out prior written procedures with Dereplay Records 

In addition, in accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an online dispute settlement platform, facilitating the independent settlement by extrajudicial disputes between consumers and consumers and European Union professionals. This platform is accessible to the following link: https://webgate.ec.europa.eu/odr/

13.4. Applicable law and award of jurisdiction. 

 These GTC are governed by French law.

In the absence of an amicable outcome and whatever the origin of the conflict, the disputes relating to the execution or interpretation of these GTCs will be subject to the competent courts, according to the legal and regulatory provisions in force, and in particular the article R.631-3 of the Consumer Code and article 46 of the Code of Civil Procedure. For all useful purposes, it is specified that the deadlines for acting judicially are not interrupted during the period during which an amicable solution is sought or mediation is requested.